Knowledgebase

Handling Mail to Nonexistent Users

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<h2 class="heading2">Setting Up Site-wide Preferences for Handling Mail to Nonexistent Users (Mail Bounce)</h2>
<p class="bodytext">When somebody sends an e-mail message to an e-mail address that does not exist under your domain, the mail server, by default accepts mail, processes it, and when it finds out that there is no such a recipient under the domain, it returns the mail back to sender with the "this address no longer accepts mail" notice. You can choose to:</p>

<ul class="listbullet">
<li class="listbullet">Change the default notice if you do not like it,</li>
<li class="listbullet">Forward all such mail to the desired e-mail address,</li>
<li class="listbullet">Reject such mail without accepting it and without notifying senders.
<p class="listcontinue">This setting can decrease mail server load caused by a large amount of spam, which is often sent to randomly generated user names. However, for spammers, this can somewhat speed up scanning your mail server for valid e-mail addresses.</p>
</li>
</ul>
<p class="bodytext">&nbsp;</p>
<p class="bodytext">To configure the site-wide settings for handling mail to nonexistent users:</p>

<ol class="procedurelistnumber">
<li class="procedurelistnumber">On your Home page, click the domain name you need.</li>
<li class="procedurelistnumber">Click the <img xsrc="http://support.sydneywebhosting.com.au/images/16133.gif" align="bottom" border="0" height="32" hspace="0" vspace="0" width="32" /> <strong class="specialbold">Mail</strong> icon.</li>
<li class="procedurelistnumber">Click <img xsrc="http://support.sydneywebhosting.com.au/images/16319.gif" align="bottom" border="0" height="32" hspace="0" vspace="0" width="32" /> <strong class="specialbold">Preferences</strong>.</li>
<li class="procedurelistnumber">Choose a desired option and specify the information as required.</li>
<li class="procedurelistnumber">Click <strong class="specialbold">OK</strong>.</li>
</ol>
<p class="bodytext">&nbsp;</p>

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