Knowledgebase

When Receiving emails, I am stuck on email number 5.

This issues usually arises because one of the emails that has been sent to you contains a virus or a potentially damaging attachment.

The resolve this issue.

1. Please close you email program.
2. Simply login into your webmail account (http://webmail.yourdomain.com)
3. In the username field enter your email address.
4. In the password field enter your password.
5. Once logged in, Click on the mail button on the left hand side of the screen.
6. Then click on "inbox"
7. Select the checkbox next to the email that looks suspicious and click the delete button towards the top of the screen.
8. Now re-enter enter your email program and click on "send and receive".

Was this answer helpful?

 Print this Article

Also Read

Removing Mail Forwarders

<!--more--> <h2 class="heading2">Removing Mail Forwarders</h2>...

How to setup your email program

Open Outlook 2003. Click the 'Tools' menu, and select 'E-mail Accounts'. Click 'Add a new...

Switching off Mail Forwarding to Multiple E-mail Addresses

<!--more--> <h3 class="heading3">Switching off Mail Forwarding to Multiple...

Troubleshooting Email problems

Here are some basic steps for troubleshoting email problems. 1. Send an email to yourself....

Changing your email password in Plesk

Visit your Control Panel & Login https://as.sydneywebhosting.com.au:8443Click on the domain...

Powered by WHMCompleteSolution